Data Privacy Policy

Introduction

Welcome to Plume Moor Cellar ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

If you have questions about this policy or our practices, please contact us via the contact page or by phone at +44 20 7946 0123.

Information We Collect

Information You Provide

We gather details that you voluntarily supply when you:

• Submit the contact form on our site
• Subscribe to updates (if offered)
• Reach out to us directly

This data may include:

• Name
• Email address
• Location (if you choose to share)
• Any other information you choose to include in your message

Information Automatically Collected

When you browse our site, we may automatically collect certain details about your device and use, such as:

• Browser type and version
• Operating system
• IP address (where applicable, anonymized)
• Pages visited and time spent on them
• Referring websites
• Date and time of visit

How We Use Your Information

We utilize the information we collect to:

• Respond to inquiries and communicate with you
• Provide updates if you subscribe
• Improve our website and content
• Analyze usage patterns and trends
• Protect against malicious, deceptive, fraudulent, or illegal activity

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files placed on your device when you visit a site. They are commonly used to help websites run smoothly and to provide information to site owners.

Types of Cookies We Use

Managing Cookies

When you first visit our site, you might see a cookie consent banner. You can choose to accept, reject, or customize optional cookies (where available).

You can also manage cookies through your browser settings. Disabling certain cookies may affect site functionality.

Third-Party Services

Our site may include links to third-party sites and services. We do not control the content or privacy practices of these parties. We encourage you to review their privacy policies.

Examples of Services We May Use

• Google Fonts: For typography. Google Privacy Policy
• Third-party image providers: For illustration images used across the site.

Data Retention

We keep personal information only as long as needed to fulfill the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

• Contact submissions: Retained for a short period to handle follow-ups
• Subscriptions (if used): Until you unsubscribe
• Cookie preferences: Stored for a limited period based on consent
• Analytics data: Retained in anonymized form where applicable

Your Rights

Depending on where you are located, you may have certain rights regarding your personal data, such as access, correction, deletion, restriction, portability, objection, or withdrawal of consent where applicable.

To exercise these rights, please contact us through the contact page or call +44 20 7946 0123. We will respond within a reasonable timeframe.

Data Security

We implement reasonable technical and organizational measures to help protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our site is not intended for individuals under 16. We do not knowingly collect personal information from children under 16. If you believe a child has shared personal data, please contact us.

International Data Transfers

Our site is operated from United Kingdom. If you access it from outside United Kingdom, your information may be transferred to, stored, and processed in United Kingdom or other locations where service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page, with the "Last updated" date revised at the top.

Contact Us

If you have questions about this Privacy Policy or data practices, please reach out:

We will aim to respond within a reasonable timeframe.